PATIENT NAVIGATION SUPPORT

Direct Personal Support

At PCEC we understand that a prostate cancer diagnosis—or even a high PSA reading or abnormal imaging can be overwhelming for patients and their families. That’s why we offer one-on-one support from our certified Patient Navigator who provide compassionate, personalized guidance through every stage of your prostate health journey.

Our Patient Navigator: Cara Clements

Before joining PCEC, Cara spent over 11 years working for a state-based prostate cancer nonprofit, where she connected with thousands of men and their caregivers to guide them through diagnosis, treatment decisions, surgical side effects, and life after cancer. Known for her approachable and down-to-earth style, Cara isn’t afraid to talk about the tough topics- whether it’s treatment options, side effects, or even Razorback sports! Cara believes that no man should face prostate cancer alone and she encourages men and their loved ones to reach out, ask questions, and feel empowered in their care journey.

What Our Patient Navigator Does

  • Explain your diagnosis or test results in clear, meaningful terms—covering PSA trends, biopsy results, imaging findings (like PSMA PET scans), and pathology reports.
  • Outline treatment options, from active surveillance and surgery to radiation or newer therapies, helping you weigh risks, benefits, and lifestyle impact.
  • Coordinate care by connecting you with urologists, oncologists, radiation therapists, genetic counselors, and support services (social work, nutrition, rehab, mental health).
  • Provide emotional support—a steady, understanding advocate to help you and your loved ones cope with stress, anxiety, and big decisions.
  • Offer lifestyle and wellness coaching—covering nutrition, exercise, sexual health, and bladder health to help maintain quality of life throughout treatment and beyond.

What Our Patient Navigator Does Not Do

While our Patient Navigators are trained to support and guide you, there are important boundaries to their role:

  • They do not provide medical advice or make diagnoses.
    Navigators are not a substitute for your doctor. They will help you understand your options and prepare questions, but medical decisions should always be made in consultation with your healthcare provider.
  • They do not replace your clinical team.
    Navigators support you through the process, but they do not deliver treatments, prescribe medications, or interpret lab/pathology results in place of a physician.
  • They do not share your information without your permission.
    Your privacy matters. Conversations with a Patient Navigator are confidential, and your personal health information will not be shared unless you explicitly authorize it.
  • They do not pressure you to choose a particular treatment or provider.
    Navigators are neutral, unbiased, and focused on helping you make informed choices that align with your values, goals, and lifestyle.

Who Can Use This Service?

Navigators work with all men (and their loved ones or caregivers) facing prostate health concerns. Whether you have:

  • A new or existing prostate health diagnosis (cancer, BPH, inflammation, infection).
  • A suspicious PSA trend or abnormal screening results
  • Concerns about test results or treatment decisions

How to Get Started

  1. Fill out the form below with your name, contact, and a brief message.
  2. Our PCEC Patient Navigator will reach out promptly (usually within 1–2 business days).
  3. We’ll schedule your initial one-on-one call to learn your unique situation and outline next steps.
  4. You’ll receive ongoing care coordination and support, tailored to your evolving needs.

Why Patient Navigation Matters

Navigators help you feel less alone and more empowered. Studies show that patients who receive navigational support are more likely to:

  • Complete recommended diagnostics and treatments
  • Understand their treatment options and feel confident in their decisions
  • Experience reduced anxiety and improved quality of life

Ready to Connect?

Fill out the form below to request your free Patient Navigation consultation. Whether you’re newly diagnosed, considering biopsy, or managing treatment decisions, our team is here to support you every step of the way.

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